Good domestic help can make a big difference to you and your family’s enjoyment of Hanoi. They can work every day or once a week to do those horrid jobs you hate. (ironing springs to mind) They can usually find things quickly that you would spend precious time on. By law they must have one day off a week and statutory holidays apply.

Finding a maid: Your landlord may already have someone in mind. This can be good as any requests or problems can be communicated through him or her. You may inherit a previous tenant’s maid or hear of one through the expat community grapevine. Staff in your office may know someone reliable. Notice boards are a good source as well.

Maid in Vietnam
5 To Ngoc Van
Tay Ho, Hanoi
T: (04) 3718 3112
F: (04) 3718 3113
www.maidinvietnam.com
 
Hoa Sua School
28A Ha Hoi
Hoan Kiem, Hanoi
T/F: (04) 3942 4448
www.hoasuaschool.com
Primarily cooks

Hiring staff: Ask for and check references. Keep a copy of his or her ID card and home phone and address in case of emergencies. A medical check is recommended. Be clear what you need before you interview. If formal dinners are your style, make sure they know they may work odd hours. If your lifestyle is flexible, tell them. They may have other commitments to work around. Establish a base salary either by the month, day or hourly.

Training: No matter how many years of experience they may have working for expats you will have different expectations. Make sure you allow time to train them up to your expectations. If they don’t do what you want it may only be a communication breakdown. Demonstrate what you want, their language abilities may not be good. Keep a calendar of your routine, mobile numbers in case of emergency.

Should you wish to reward your staff for excellent service think about paying for language or cooking classes. Ask – they may be studying part time already and your support would help. A bonus of the equivalent of one months salary is usually paid at Vietnamese New Years.

8/02/09 web